Privacy Policy
Samong Tech ("we", "us", "our") takes the handling of personal data seriously. This policy explains what data we collect, why we collect it, how we use it, and what rights you have regarding your information. It applies to all services and courses offered through our website and learning platform.
For questions about this policy, contact us at [email protected].
1. Data We Collect
When you use our website or enrol in a course, we may collect the following types of personal data:
- Contact information: name, email address, phone number (if provided)
- Enrolment data: which course you are enrolled in, your progress, submitted assignments
- Payment data: transaction references (we do not store full card details)
- Technical data: IP address, browser type, pages visited, time spent on pages
- Cookie data: as described in our Cookie Policy
Legal basis for processing: We process your data on the basis of your consent (for marketing communications), performance of a contract (for course delivery), legitimate interests (for analytics and site security), and legal obligations (for record-keeping requirements).
2. How We Use Your Data
- To deliver course content and mentor feedback to enrolled learners
- To respond to enquiries submitted through our contact form
- To send administrative communications related to your enrolment
- To improve our courses and website through aggregate usage analysis
- To fulfil legal obligations, including financial record-keeping under Thai law
We do not sell your personal data to third parties. We do not use your data for unsolicited marketing without your prior consent.
Data retention: Enrolment and contact records are retained for five years following the end of your course engagement, or as required by applicable law. Technical log data is retained for up to twelve months.
3. Third-Party Services
We use a limited number of third-party services to operate our platform:
- Payment processors: to handle course fee transactions securely
- Analytics providers: to understand how our website is used in aggregate (data is anonymised where possible)
- Email service providers: to send administrative and course communications
Each third-party service is selected on the basis that it handles data appropriately. We do not share your data with advertising networks.
4. Data Protection Measures
- Data transmitted between your browser and our servers is encrypted using HTTPS/TLS
- Access to personal data is restricted to staff who need it to perform their role
- Passwords and sensitive authentication data are stored in hashed form
- We conduct periodic reviews of our data handling practices
- In the event of a data breach that affects your rights, we will notify you within 72 hours of becoming aware of it, where required under applicable law
5. Cookies
We use cookies and similar technologies to keep the website functioning and to understand how it is being used. For full details on the types of cookies we use and how to manage them, please see our Cookie Policy.
6. Your Rights
Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), you have the following rights regarding your personal data:
- Right to access: Request a copy of the personal data we hold about you
- Right to rectification: Ask us to correct inaccurate data
- Right to erasure: Ask us to delete your data, where we are not legally required to retain it
- Right to portability: Receive your data in a structured, commonly used format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting processing already carried out
To exercise any of these rights, email us at [email protected]. We will respond within 30 days. If you believe your rights have not been respected, you may contact the Office of the Personal Data Protection Committee (PDPC) of Thailand.
7. Third-Party Links
Our website may include links to external resources. We are not responsible for the privacy practices of those sites and encourage you to read their policies independently.
8. Children's Privacy
Our courses are designed for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided us with their data, please contact us so we can remove it.
9. Changes to This Policy
We may update this policy from time to time. Changes will be published on this page with a revised "Last Updated" date. If the changes are significant, we will notify enrolled learners by email.
10. Contact
For any privacy-related questions or requests: